The service-oriented transformation of the manufacturing industry opens a new er
发布时间：2020-06-19
In recent years, with the manufacturing industry entering the era of buyer's market, overcapacity in various industries, and increasingly personalized customer demand, more and more manufacturing enterprises begin to regard "servitization" as their new growth momentum. Especially as intelligent manufacturing vigorously promote, big data, VR and iot of emerging technologies are widely used, and a series of policy measures to support the development of the service industry, promote the innovative development of manufacturing service, achieved from "passive" to "active" intelligence services mode, also offers a new opportunity to the transformation of service for the enterprise.
The current intelligent service modes applied by manufacturing enterprises mainly include:
Sensing the status of products based on sensors and the Internet of Things (IoT) enables preventive maintenance, timely replacement of spare parts and even business opportunities by understanding the status of products. This service mode is more mature for equipment manufacturers, such as Sany Heavy Industry, Xingbang Heavy Industry and other enterprises have realized remote monitoring and fault diagnosis of equipment. In addition, some user enterprises and professional maintenance enterprises have also carried out this aspect of the application. At the same time, some industry giants have also gained insight into the broad prospect of internet-based intelligent services market and developed professional platforms, such as Root Cloud platform of Root Internet Company, NeuSeer of Cloud, Predix of GE, ThingWorx of PTC, MindSphere of Siemens, Plantweb of Emerson and so on.
Through the development of customer-oriented apps, customers are encouraged to purchase additional content and services in addition to the smart hardware products themselves, and targeted services are provided for the products purchased by enterprises, so as to lock users. In this respect, relevant practices have been established in industries such as home appliances, machinery and FMCG. For example, Xiaomi mobile phone has not only passed A
